Working Together

Working Together

We strive to make our clients successful in their business. Our process is flexible and, because we are small, we can adapt to meet the needs of each.

At SwiftOtter Studios, we take our own unique process to giving your customers the very best experience on your website that is possible. Although we do not hold rigidly to these steps, we use these as general guidelines. The reason for this is that we want to be 100% flexible for you. We believe in fast iterations of bite-sized pieces of functionality. This allows quick development, narrow-focused testing and rapid deployment.

chart-up See how search improvements to boosted their conversion rate.
  1. Understand:

    We will attempt to gain a thorough knowledge of your need. SwiftOtter will assist in whatever it takes to fully understand the product or functionality that you desire.

  2. Strategize:

    This phase is where we work with you as to how you want this feature or features implemented. How do your users want it to look? How do they typically interact with similar features on other websites? For business logic, how do you want to work with this feature?

  3. Design:

    The pencil meets the paper here. We work through the designs with you until we get signoff.

  4. Develop:

    We make this website or feature work. This is one of the most rewarding parts of the projects as the rubber meets the road. The feature begins to work and the website looks beautiful.

  5. Test:

    Since the end goal is a great user experience, we find users who are likely to use the product that we are developing and take them through a test use process while collecting data regarding how smoothly the process goes. With this information we can eliminate problems that are noticed, and make their next experience even more fantastic.

  6. Deploy:

    When the step is taken to deploy the website, we are sure to provide ultra-high speed turn around time to any problems that may arise. This ensures that the launch experience goes as well as possible.


We strive to make our clients successful in their businesses. We primarily do this through modernizing, creating, and supporting websites based on the Magento platform. We believe that a quality, tested, and user-friendly website will make a substantial difference in customer perception of your website and thus sales. We customize the admin panel according to our clients' needs to make their business processes more efficient. This begins with a strategy that encapsulates who our client wants to target and how the site is to function, continues through a design, and results in a quality build of the site. After the site is released, we continue to work with the client to further optimize the website. Finally, we strive to have excellent and open communication with our clients.

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