1. SwiftOtter: for Manufacturing/B2B Companies and Outdoor Sporting Goods Companies
At SwiftOtter, we have a proven track record of helping manufacturing/B2B companies and outdoor sporting goods companies set up and maintain their BigCommerce stores.
We have been doing this kind of work since 2012 and have helped both brand-new sites and companies migrate their existing sites out of a different platform (like Magento or WooCommerce) into BigCommerce.
- A discovery phase
- Developing and presenting a strategy
- A design phase (iterative)
- Feature & theme development (including third-party apps)
- Post-launch testing and monitoring
Discovery
We prefer to start with a discovery phase though we have, on a case by case basis, gone right into developing and presenting a strategy.
But a thorough discovery page helps us better create a strategy in the next step.
In discovery, we want:
- To find key information about your business and your target customers
- Understand the scope of project
- Create an action plan and come up with KPIs that will help us both understand if the project is on track
Developing and Presenting a Strategy
After discovery, we will present you with a strategy to design and develop your BigCommerce store.
This is a detailed roadmap. Of course, there may be small variations once the design and development process starts. That’s not only normal, but a good sign – as we like to adapt our plan based on new learnings and data. But these changes will always be communicated with you, our client.
Design
By doing a thorough discovery and strategy, we can now take what we’ve learned about your brand and do the initial design. The goal is to create a design that will help your business achieve its goals.
Our team creates wireframe and low-fidelity prototypes to show you the site’s proposed structure and layout. You want to be able to see how your users will navigate your site and you want to map their entire journey.
When our wireframes are approved, we then can create more detailed mockups (using your brand’s visual elements, like your company’s typeface and brand colors).
And of course, our designers collaborate with our developers to make sure what’s benign designed can be accurately created in your BigCommerce storefront.
Feature & Theme Development
After our design process, we start developing features and themes for your BigCommerce site.
To do this, our developers use BigCommerce’s templating language, Handlebars.js.
We use this language to create placeholders for later content (like your product information or shopping cart details). These placeholders will then get real data from the API we set up with BIgCommerce. This is what makes for seamless integration between your site’s front end and back end.
Once tested, we deploy the feature to the live site and monitor results.
Post-Launch Testing and Monitoring
When you work with SwiftOtter, we offer post-launch testing and performance monitoring.
This includes, but is not limited to:
- Software updates and security patches. BigCommerce is consistently releasing new updates and security patches that need to be set up to keep your site functional.
- Theme and app updates. Similar to the above – your site is going to be using non-native apps and plugins. They themselves will go under updates or will be affected by BigCommerce’s updates.
- Training and knowledge transfer. You’re likely working with a development agency because you don’t have developers who can handle it, either they’re lacking the skill set or simply the availability. Either way, you want to make sure your internal dev team understands your new site. This empowers you to make choices that are in the best interest for your BigCommerce store, without being tied to a single agency.
We offer the best service when it comes to BigCommerce development, including:
- Theme Customization
- App and Plugin Integration
- Custom Feature Development
- Storefront Customization
- Liquid and JavaScript Proficiency
- Data Migration and Integration
- Performance Optimization
- Mobile Responsiveness
- Multilingual and Multi-Currency Support:
- Ongoing Maintenance and Updates
