From the merchant side, I had the privilege of nurturing a B2B startup from its inception, facing the challenges of starting with zero initial revenue, to eventually transforming it into a thriving, multi-million-dollar venture. This hands-on experience instilled in me the value of resilience, innovation, and strategic planning.Around three years ago, I transitioned to the agency side of the e-commerce spectrum. This shift opened doors to a multitude of industries, allowing me to work closely with clients across various domains and guide them towards their own success stories. At SwiftOtter, we take great pride in not just executing tasks but also taking the initiative and charting the course of action to ensure our clients achieve their goals.
Jon Guess
Master of Business Administration. eCommerce Business Analyst at SwiftOtter. Adobe Commerce Business Practitioner Expert.
Location and Scenery: Based in the rural town of Benton, KY, surrounded by the natural beauty of Kentucky Lake and LBL (Land Between the Lakes).
Special Skills: Driven by a commitment to hospitality, I work closely with clients to identify their unique needs and challenges, crafting strategic, technology-driven solutions to elevate their business processes.
Fun Fact: I run a 5K at least five days a week.
Favorite Tool or Tech: Confluence, for its effectiveness in documentation.
What do you like to do to unwind outside of work? I love the outdoors—hiking, kayaking, and fishing—and am a devoted Kentucky Wildcats fan. Go Big Blue!
Favorite part of being an Otter? The company’s strong culture of hospitality and unwavering dedication to doing right by the client.
Short Bio: Proud husband to Elizabeth and father of five, I hold a Master’s Degree in Marketing and bring over a decade of eCommerce experience across both agency and merchant roles, along with Adobe Commerce Business Practitioner Expert certification.
I’m Jon Guess, and my passion lies in the world of e-commerce. It's not just a job for me; it's a genuine enthusiasm. I find immense joy in collaborating with clients, diving deep into their unique customer bases, gaining insights into diverse industries, and ultimately assisting businesses in their growth journeys.With well over a decade dedicated to the e-commerce landscape, my journey has encompassed both the merchant and agency perspectives, granting me a well-rounded understanding of the intricacies of the merchant-agency relationship.
Beyond e-commerce, I call Benton, Kentucky, home, sharing it with my wonderful wife and five children. I'm an avid outdoors enthusiast, enjoying camping and hiking. Traveling is our shared passion, with dreams of owning a motorhome someday to explore the vast U.S. and beyond. Staying fit, I run a 5k almost daily, finding it both physically and mentally grounding. I'm also a devoted fan of live music, reveling in the energy and connection at live performances. Whether it's navigating the intricate world of e-commerce or savoring the simple joys of family, outdoor adventures, and music, I find fulfillment in embracing life's diverse experiences.
