The Otter Squad

Where eCommerce expertise meets a splash of personality.

Welcome to The Otter Squad: a team of dedicated experts who bring creativity, curiosity, and genuine hospitality to every project. Though we work remotely from across the country, we are deeply connected by a shared mission to deliver eCommerce solutions that exceed expectations.

Much like our otter namesake, we are playful yet skilled, using the right tools to get the job done while finding real joy in the process. We have built a culture that feels close-knit and welcoming, one where every client interaction reflects the human element we are proud to bring. We are not just problem-solvers. We genuinely care about your success.

Meet the Otters

Jesse Maxwell

VP of Operations

Hunter Shaw

SaaS / Web Apps Lead

Andrea Lisby

Senior Client Success Manager

Joelle Despins

Solutions Consultant

Jon Guess

Head of Solutions

Hannah McAlister

Senior Project Manager

Brandon Sabino

Headless/SaaS Technical Lead

Evelyn Gallagher

Digital Marketing Manager

Andrea Gonzalez

Director, UX Strategy and Conversion Rate Optimization (CRO)

Keith McGowan

BigCommerce Technical Lead

Nicholas Gunter

Search Engine Optimization Analyst

Anastasia Ponomarenko

Senior Shopify Developer

Mei Kirkpatrick

Marketing Director, Growth Team

Jenny Mesdag

Vice President of Growth Services

Luke Phillips

QA Analyst

Brandon Urich

President & CEO

Ashton Sax

Senior Adobe Commerce Engineer

Rhonda Dawes

Senior Project Manager

Jignesh Baldha

Adobe Commerce Developer

Jayme McCrimmons

Marketing Coordinator

Marcel Martinez

Adobe Commerce Developer

Gabriel Guarino

Adobe Commerce Lead

Matt Sherer

AI Engineer

Ben Leach

VP of Sales & Marketing

Joseph Maxwell

Founder & Chief Innovation Officer

Michał Biarda

Architect

Daniel Nettleton

Senior Solutions Consultant

Prince Antil

Adobe Commerce Developer & BigCommerce Tech Lead

Audrey Adkins

Director of Project Management (aka Professional Chaos Wrangler)

Susanna Kovernyk

Quality Assurance Analyst

Austin Hovey

Account Executive

Otter Tunes

Music is a big part of how the Otter Squad works. We share playlists, discover new artists through each other, and somehow manage to code, strategize, and design better with the right song on. Here's what we're listening to.

The Raft Jams

Some of the music we've been sharing amongst the raft recently.

Listen on Spotify