Who is SwiftOtter?

SwiftOtter is Kansas City's Adobe Commerce partner.

  • We sport a team of 20 highly-skilled e-commerce veterans—literally, the best in the industry.
  • 100% of our developers are certified. We had better do this as we have trained and helped thousands of developers, worldwide, to achieve Adobe Commerce certification.
  • We specialize in customer/user experience and e-commerce engineering. We have partners who provide marketing, SEO, and other services.
  • We are local to Kansas City—we can get together in person!
  • We hold ourselves to a liberation pledge (that's never been used).

You can schedule a meeting with Joseph here.




What services do you provide?

We are hyper-focused on Adobe Commerce. While some view Adobe Commerce (previously known as Magento) as clunky, heavy and difficult to use, we strongly believe that the problem is the developer and not the platform. Our services are centered around software development. If we don't offer a service, we likely have a hand-selected partner for this.

  • New, from scratch, builds: We help you identify the go-to-market strategy for ensuring your Adobe Commerce and Big Commerce instance is exactly what you need.
  • Ongoing maintenance retainers: We ensure your website functions at top capacity.
  • Audits: If your website is a black box and you don't have a clue how to look in, we will crack the code for you.
  • Theme updates and migrations: We love working with a new theme, Hyva.
  • User interface design / customer experience: You just may be leaving $$$ on the table because customers don't know how to use your website. We help you fix this.



Brands that we have worked for:

Our Partnerships


Magento, by Adobe, Partner Shopify Partner BigCommerce Partner




Our Certifications

  • 5
  • 14
  • 2
  • Project+ Certified
  • Google Adwords Certified
  • Google Analytics Certified
  • Optimizely Certified



Why SwiftOtter?

We are a merchant, too:

We are on the same journey as a merchant. While our certification resources aren't big business, they have given us invaluable empathy for the challenges you deal with.

Talk to an Expert:

8+ years of Magento development experience. Instead of having to weave your way through layers of clueless salespeople (no offense), talk to someone who knows eCommerce development—inside and out. Oh, and we write industry-recognized study guides. Our founder, Joseph, was recognized as a 2019 Magento Master. We are a member of the Magento Certification Advisory board. And, we like to share our knowledge.


Peace of Mind:

We have your back. You can relax knowing we monitor your website and maintain critical priority status for site outages.



Fast:

We average a two week turnaround time for site updates. Urgent matters are solved with crazy speed.



Accessible:

We will give you Joseph's personal cellphone number when you sign on. Consider us part of the team.



Responsible:

We will help you achieve excellent ROI. If we don't think you will get good returns, we will tell you. We are more interested in your success than our profits.



Local:

Home base: Olathe, KS

From a customer:

1-888-57-OTTER

Easy-to-read version: 1-888-576-8837. Monday - Friday, 9:00am - 5:00pm CST.

OR

Let's get together
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Face-to-face dialog is a great way to learn about each other, determine fit, and begin developing trust. We will contact you shortly to schedule a meeting. Or, feel free to pick a time that works best for you on Joseph's calendar.

From a client:

Swift Otter has been our development partner for over a year and I know that they are a vital part our marketing team. The quality and character of their work consistently creates a tangible feeling of delight. There are countless times when I’ve been surprised at the level of thoroughness of their work — a thoroughness that means that maintenance and upgrades will be all the easier. They bring a strong eye for marketing, assessing requests, not simply from a technical perspective, but from a business value perspective. Not only is the quality of work excellent, Swift Otter’s pricing is fair and their turn around times are exceptional. I’m delighted to have found such a great group of people to work with, I couldn’t recommend them more highly!

We are your Kansas City partner for your Magento and BigCommerce needs

Kansas City has been our home for over 30 years. We love the people, the landscape, the ambiance and the barbecue.

As Kansas City's local Magento agency, we can help you take your Magento website to the next level. We will deliver to you a solution that works. And, we have recently begun offering BigCommerce services. Frankly, Adobe Commerce and Adobe Open Source isn't for everyone and BigCommerce has capitalized on this market. Regardless of your platform, we look forward to assisting you.



Our Philosophy

Our clients appreciate responsiveness. We hear the frustration when they talk about prior agencies being slow to respond. That's why email responsiveness is a top priority for us and it is also why we give you our personal cellphone numbers when you sign on: because sometimes we need to talk to another human.

We have a first for this industry: a liberation pledge. No one likes to be held hostage. We get that, and our pledge documents how you can expect to be assisted through the transition process (hint: it's how you should expect to be treated).

Read how we helped PleasantHillGrain.com achieve a 10% conversion rate increase for site-search traffic.

How much do Magento websites cost?

Good question! We have compiled a incredibly comprehensive article with everything you need to know about what to expect to pay for Magento development. This is based on years of our development experience and also from talking with others in the industry. You can read it here.



Your Trusted Key Partner

SwiftOtter Solutions strives to be your trusted team members (key partner) for all of your online development needs. We have developed close relationships with our other clients. This helps us to get the insight needed to provide key points on how to move the website forward, where are the internal pain points that need to be addressed and present opportunities from an independent third-party perspective. This relationship is about making you successful and we will do whatever we can do to achieve that.



Services We Provide:

  • Magento conversion rate optimization: encouraging more people to buy from your website.
  • Website migration from Magento 1 to Magento 2. Or from Magento 1 to BigCommerce.
  • Migration from other platforms (Shopify, Dydacomp Sitelink and more) to Magento 2 or BigCommerce.
  • Magento/BigCommerce website design.
  • Maintenance of existing Magento 1, Magento 2, and BigCommerce websites.
  • Ecommerce site optimization audits: ensuring your customers have a unforgettably good experience.
  • Custom module programming: help you streamline business processes or solve customer experience problems.


SwiftOtter, Inc.
Joseph Maxwell - president / senior developer at Swift Otter

President / senior developer at SwiftOtter - @swiftotter_joe