SwiftOtter Support
We're here to help! Expert one-off support for BigCommerce, Magento and Shopify.
You have a handful of projects to complete on your website, but you're concerned about handing the keys to someone you don't know.
Thus, you have two options:
- Find a freelancer with decent reviews—until you find out your seemingly simple project is too difficult for them, never mind the timezone or language barriers.
- Hire an agency with systems in place for projects 10x what you need.
You need an agile developer to implement the requested changes quickly. Welcome to SwiftOtter Support (SOS).
This is a pay-as-you-go helpdesk-type service designed for one-off or small ongoing engagements. You'll be thrilled with our capabilities—guaranteed.
eCommerce expertise since 2012.
Having worked in this space for over a decade, we know eCommerce like the back of our hand.
Certifications matter.
Our team is not only certified to work on the respective platform but is also among the best in the industry.
We've trained them.
We have helped almost 10,000 eCommerce developers get certified.
Industry experts.
We have built websites, maintained them, and even rescued projects that were going sideways. We have your back.
We give back.
Otters love water. Over 10% of our net profits goes to Water for Good to bring water to those who need it most.
Platforms we support
Your Satisfaction is Guaranteed
Our number one core value is Hospitality. We commit to taking good care of you and ensuring you are thrilled with our services. But, if we drop the ball and you are less than pleased with our service in some rare circumstance, your first purchased block of ten hours is on us.
Pricing
Leveraging the best talent in the industry is expensive. And for one-off projects, it should cost even more, right?
A block of SwiftOtter Support time starts at only $1,650. We'll knock off those pain points, fine-tune your eCommerce experience, and allow you to serve your customers perfectly.
Get Started Now!
Compare the offerings
We get that our competition is Toptal and Fiverr—just go on one of those websites and sign up for an $80 gig. But is this all that you need it to be? We answer this below:
Fiverr | Toptal | SwiftOtter | ||
|---|---|---|---|---|
eCommerce Specialized? | No | No | Yes | |
Surcharges | 5.5% from you | $500 initialization | $0 | |
Vetting | None | Some | Thorough | |
Company size | Publicly-traded company | Massive private company | Midwest-based company | |
Monthly Commitment | Optional | $79/mo | $0 | |
Satisfaction Guarantee | Somewhat | Initial trial period | Satisfaction guaranteed. | |
Language | Anything | Anything | English | |
Timezone | Any timezone | Any timezone | US-based |
Frequently Asked Questions
- Shopify: install and integrate new apps, customize themes, and create customizations.
- Adobe Commerce / Magento 2: we can do anything you need—from a simple patch to troubleshooting a bug to building a new feature or payment integration.
- BigCommerce: install and integrate new apps, customize themes, and create customizations.