News, Challenges, and Keys to Communication with Joseph and Jesse Maxwell

Smash the Bug: Episode 47

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Your host: Joseph Maxwell, Founder and CEO of SwiftOtter, Inc.

Show Notes

Another informative episode of Smash the Bug with Joseph and his guest, Jesse, who also happens to be his brother. There is a lot to catch up on as they discuss the latest news and how that impacts developers. They also jump into real-life challenges they face as an agency at SwiftOtter and how they dealt with them. Communication is more important than you might think especially working with clients.

0:00

Show starts.

0:34

Recent release of Chrome 100.

1:30

Headworks. Vendor for modules has changed the way they are releasing or restricting their Composer repository.

5:54

Events are happening again. Magento UK, etc.

7:20

New Magento upgrade—should you do it? Magento 2.4.4 will be supported until November 2023.

8:30

Joseph discussed a challenge they faced in their agency. A client’s products disappeared off the site. Their first course was to run the re indexer but it happened again. So they did it again. They finally drilled down to what it was.

14:46

The fix: dependency injection!

16:18

Jesse was working on an app and had a pesky issue (losing data). The fix ended up taking less than 15 minutes. A co-worker suggested it. Sometimes, it’s good to do the obvious.

20:15

Occam’s Razor

21:44

Communication. It’s a really important area. Internal conversation facilitates good merchant relationships. Communication is the foundation to the work we do.

24:25

Action oriented communication: making clear the purpose of the communication.

26:16

How to drill down and be specific. Ping only the necessary people in comments. Ask questions too.

30:56

An important point is how you layout your communication.

33:44

After you’ve written high quality communication, take a moment and re-read it. Put yourself in the recipient’s shoes.

Jesse Maxwell:

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Joseph Maxwell:

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This podcast exists to inspire, educate and entertain eCommerce developers who are serious about improving their skills and advancing their careers! Have you joined the free SwiftOtter Slack community? It's exploding and we don't want you to miss out. Go to SwiftOtter.com/Slack to join for free and get plugged into what might be the best group of collaborating developers around! Special thanks to TrendingAudio for our awesome theme music!