Our Capabilities

We work alongside your team to create a dependable, high-performing eCommerce foundation built for long term success.

Explore Services

A dedicated partner for ambitious eCommerce brands.

Commerce

Build and maintain eCommerce that scales with you

Adobe Commerce (Magento) | BigCommerce | Shopify | Composable

Intelligence

Smarter insights through automation, AI, and data

Data Automation | AI | Customer Insights | Business Intelligence

Strategy

Strategies that connect vision to measurable growth

Brand Strategy | AI Strategy | Digital Marketing | Optimization

Creative

Design solutions that elevate your brand online

UX Design | Brand Design | 3D Visualizers

Explore Our Services

Grow and Optimize

Modern eCommerce requires continuous refinement. We help you improve performance, streamline operations, and create higher converting customer journeys. From site speed to checkout clarity, we solve the problems that hold revenue back.
Learn more about our optimization services.

Strategic Site Analysis

Deep evaluation of your site experience, structure, and technical health to identify opportunities, risks, and quick wins that drive measurable improvement.

Regular Business Reviews

This regular conversation with all stakeholders ensures alignment with global priorities. We review your business goals and progress toward these to provide quality recommendations.

Compliance Optimization

While compliance is often an unfortunate necessity, we leverage our deep technical talent to ensure this process is as easy as possible. We can review your systems to ensure PCI and GDPR compliance.

Performance Optimization

Improve speed, stability, and efficiency through code refinement, caching strategies, and platform tuning to enhance user experience and search visibility.

We enjoyed working with Joseph and team on the audit of our site. The SwiftOtter team is very knowledgeable, easy to work with, and provided a very detailed, actionable list of fixes and feature enhancement suggestions for our site.
Kaitlyn Rebholtz

Feature Development

We approach feature development with clarity and intention, ensuring each solution supports real business needs and delivers meaningful impact.

Business Analysis

We translate business goals into clear requirements through structured discovery, documentation, and technical planning. This ensures every feature supports real needs and delivers lasting value.

Development

From feature enhancements to complex builds and migrations, our engineering team delivers with precision, stability, and an emphasis on long term maintainability.

Quality Assurance

Thorough testing to validate functionality, accuracy, and performance before release. The result is a dependable experience for your users.

User Experience Design

Thoughtful UX that reduces friction and supports user success. We create intuitive flows and clean interfaces rooted in customer behavior and best practice. Learn more about our design capabilities.

What I like best about working with SwiftOtter is their diligence in identifying the best solution for our needs. Other companies do what we ask at face value only. SwiftOtter gets to what we are trying to accomplish and asks the right questions to make sure the solution is comprehensive enough to cover aspects we might have missed.
— Chris Piper, CEO at Grandstand

Digital Strategy

Strong strategy creates reliable growth. We help you bring qualified traffic to your site, remove barriers to conversion, and make decisions backed by clear insight.

Search Engine Optimization

We strengthen your organic visibility through technical excellence, structured content, and modern SEO practices. Our approach includes search engine optimization as well as answer engine optimization (AEO) and generative engine optimization (GEO), ensuring your brand is discoverable across traditional search, AI-powered assistants, and emerging discovery channels.

Conversion Rate Optimization

We analyze behavior and remove blockers that prevent users from completing their goals. Every refinement is focused on improving conversions and customer experience.

Analytics Analysis

Meaningful insight begins with accurate data. We configure analytics, evaluate user behavior, and provide visibility that empowers better decision-making.

SwiftOtter has been our Magento partner for over six years and has helped us maintain and launch several websites across the US, Europe, and Asia. With their help and support, we were able to launch our sites in a timely manner, and we appreciate their ongoing partnership as we continue to grow our business around the globe.
— Ethan Thompson, Global Marketing Manager at Simplified Building

Maintenance and Support

Reliable support keeps your store healthy, secure, and ready for growth. We prioritize stability, responsiveness, and proactive care.

Patches and Upgrades

Ongoing security and platform updates delivered with care and planning. We minimize disruption while keeping your store protected and up to date.

Bug fixes and Minor Enhancements

We provide swift assistance (pun intended) for issues that arise, with a focus on accuracy and minimal disruption. We know how to troubleshoot even the most difficult-to-pin-down bugs imaginable. In fact, we wrote the book on this subject.

We typically engage with a monthly retainer to quickly get this area under control. Alternatively, you can opt to use our SwiftOtter Support, our one-off, help-desk-style system.

Critical Support

With 24/7 monitoring and rapid assistance for urgent needs, you'll have peace of mind knowing your site is supported.

Explore More Insights and Best Practices

Access guides, articles, and videos created to support your digital journey. Learn from real experience, discover practical strategies, and move forward with clarity and confidence.

Books & Guides

Actionable insights written for merchants who want to move faster and smarter.

Browse Guides

Articles