eBay has decided to stop accepting American Express starting August 17th. This might seem puzzling, but the rationale is clear when you consider the high fees associated with AmEx transactions. These fees can cut into profit margins significantly when you're talking about a business the size of eBay. While eBay has concluded that this change won't alienate too many customers, it's worth analyzing your own customer base and profit margins before making a similar, knee-jerk reaction decision.
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