Which one is better for B2B: Adobe Commerce or BigCommerce?

In the ever-evolving landscape of ecommerce platforms, choosing the right solution for your B2B business is crucial– perhaps one of the most crucial decisions you’ll be tasked with making. With so many platforms to choose from, and strong opinions from all sides, how are you supposed to make this decision? 

Adobe Commerce and BigCommerce are two major players in the field, each offering its own set of features and benefits. They are also two of SwiftOtter’s platforms of expertise, and we want to make sure you’re armed with the knowledge you need to choose the right platform for your specific needs. Let's take an objective look at some of the key differences between Adobe Commerce B2B and BigCommerce B2B Edition, helping you navigate the decision-making process.

Understanding Your Options

The question of whether Adobe Commerce B2B or BigCommerce B2B Edition is better ultimately comes down to your specific needs and preferences. As experts in both platforms, we understand that there's no one-size-fits-all answer. Both solutions have their strengths and limitations, and making the right choice requires a deep dive into their features.

BigCommerce B2B Edition: Pros and Cons

BigCommerce B2B Edition comes with several advantages that cater to businesses seeking centralized management and streamlined processes. Its centralized dashboard provides an at-a-glance overview of company information. Salespeople can be assigned to specific companies, allowing for personalized engagement. BigCommerce's invoicing system simplifies payments by enabling customers to settle invoices through the platform.

However, there are some limitations. The order approval system is relatively basic, lacking extensive control over approval workflows. Additionally, admin customization options are comparatively limited due to the platform's nature.

Adobe Commerce B2B: Pros and Cons

On the Adobe Commerce B2B side, customization reigns supreme. The platform offers complete flexibility, allowing you to tailor your ecommerce experience to your exact specifications. It's an ideal choice for businesses that require intricate customization to meet their unique needs.

Furthermore, Adobe Commerce B2B boasts powerful order approval rules, accommodating complex approval workflows. It allows for granular permissions and enables the creation of custom company trees for better administrative control.

However, this customization comes at a cost. The platform's performance can be affected, leading to slower website speeds. The interface for company visibility is less intuitive compared to BigCommerce's centralized dashboard. Net terms and invoice payment features are also less advanced compared to BigCommerce.

Making the Decision

Deciding between Adobe Commerce B2B and BigCommerce B2B Edition hinges on a balance between customization and ease of use. BigCommerce offers a centralized dashboard and a straightforward approach, making it suitable for businesses seeking efficient management. Adobe Commerce B2B, on the other hand, excels in customization and complex workflows, catering to businesses with specific requirements.

Whether you find the streamlined features of BigCommerce more appealing or prefer the extensive customization options offered by Adobe Commerce, our intention is to equip you with the knowledge needed to select the platform that best suits your company's future. Each platform presents distinct strengths and limitations. With a better understanding of these differences, you should feel empowered to make an informed choice that aligns with your unique business requirements.

If you have any questions or require further assistance as you navigate this crucial decision, reach out to us. Our team of Adobe Commerce and BigCommerce experts are here to help.

Ready for a deeper look into the B2B feature comparison between Adobe Commerce and BigCommerce? Watch the extended version of this head-to-head battle.